| Mon, 06 Jul 2020

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Retail Manuals
Title Description Date Published File Type Size
Retail Metering Standards and Procedures 2.0 This manual presents the metering procedures and standards for the Retail Market. 07 Nov 2014 PDF 585 KB
Retail Market Transactions Procedures Issue 2.0 This manual presents the criteria, guidelines and procedures for customer switching and termination of supply contracts. 07 Nov 2014 PDF 251 KB
Retail Registration Criteria and Procedures 2.0 This manual presents the criteria, guidelines and procedures for the registration of participants in the retail market. 07 Nov 2014 PDF 143 KB
Disclosure and Confidentiality of Contestable Customer Information Issue 1.0 This manual covers the types of Contestable Customer information that may be subject to disclosure and available for dissemination and the procedures for requesting and the release of Contestable Customer information. 09 Jul 2013 PDF 166 KB